Excellent service. We had a battery light come on while on the interstate. The service was both courteous and quick and we are back on the road heading for home. Five stars.
I'm so glad I found this dealership online. I never imagined buying a vehicle could be such an easy process. I enjoyed dealing with every person who contacted me and felt like I was always being treated fairly. Thank you for a wonderful experience and delivering, to me--in person, exactly the vehicle I was looking for!!
Friendly dealership with quality service, no games!! Traded in our lease and got into a new lease by speaking to staff on the phone, only spent 45 minutes at the dealership. Best dealership experience we've ever had! Thanks Marthaler!
We recently bought a used jeep there and before leaving the lot we asked them about a key for the roof racks that were on the top. They were going to get ahold of the owners to see what they could find out or if not then they would find out what brand it was and replace the key if it couldnt be found. We were told that they would get back ahold of us. After a week of waiting we called the dealership and the were waiting on the original owners that had bought the jeep brand new. Ok we waited a couple more days and after hearing nothing we called them only to find out that they would do nothing for us and to screw off. I know we didn't buy the newest vehicle in the world but it was new to us and we would like to be able to use it to the fullest extent we can. Well we got ahold of a locksmith and it is going to cost us 25.00 to get it fixed. The sad part about this is that they were willing to lose a customer over 25.00. Knowing that would you spend 15000 or more with them? Also we bought thier Zurich package, if they can't help with a 25.00 fix are they going to live up to thier warranty or try to get out of it? Stay tuned and ill let you know. We have 3 kids and a dog something is bound to happen eventually. Also if you have a 150 plus point inspection on every vehicle shouldn't that pick up on missing keys? They have to be unlocked to move so does that mean that they were never inspected?
If you are in the market for a new car, and you don't like arguing with a car salesman to get a good price, this is the dealer for you. I got a very good price on a new Jeep and a good valuation on my trade in vehicle. There was no dickering, arguing or debating at all. Their prices are posted on their web site and on each vehicle. The trade in value on my old car was very fair, it was in line with Kelley Blue Book and the other valuation sites. I also liked the people I dealt with. Very friendly and open about everything. (The GM stopped what he was doing and came out to thank me for my business as I was about to get in the new car to come home.) I was pleasantly surprised by this dealer, I kept expecting a "gotch-ya" along the way, but it never happened. Not one negative surprise. As a final note, I got a price from a internet based dealer I have purchased from before. They were higher than these guys and of coarse, one big hassle trying to negotiate with to get a fair price. Marthaler is not a huge 1000 car lot dealer, a small town dealer who operates in a friendly small town way. Excellent experience.
Marthaler Chrysler Dodge Jeep Ram is a US Car Dealer based in Worthington, Minnesota. Marthaler Chrysler Dodge Jeep Ram is located at 1660 N Humiston Ave, Worthington, MN 56187, USA.
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