I arrived at this hotel in the evening around 11pm after speaking with whoever was working there on the phone to confirm they had a non-smoking room available. When I got there and went inside to make my reservation and confirm that there was still non-smoking rooms available to which I was told there was. The man working initially tried to charge me double the listed price for a room. When I questioned him and showed him what the room was listed at on their website, he then said that was an online rate and if I wanted to pay that I would have to book it online. So I go through the process of booking online...once that is done I show give him my confirmation number expecting the rest of the process to go smoothly. He then informs me that he has no more rooms available that are non-smoking. (Even though less than 5 min. ago he had non-smoking, and online I was able to book non-smoking) He wanted to over charge me, and then was upset when I didn't just blindly pay the number he threw out. I had to then go through the whole process of calling their corporate office and getting a full refund. Bad business ethics to try to over charge someone then suddenly no longer have a room you had 5 min prior.
In all the best Hotel in Worthington, Minnesota..
Agree with Jacob Metz post below - not just this place though - had similar experience down the road at the super 8. Both places virtually empty. Super 8 lady was fine with me leaving to go find another place after she wouldn't honor the on line price - then this Days inn tried to jack up the price too but kept it down to adding 5$ for an extra kid. Also had to book on line standing there at the desk for them to budge initially. Ridiculous. Room was ok so far so 2 stars.
I'll be staying here the next time :)
If you don't want to read full review....Just make sure you double check what you're being charged at the counter with what the published rate for your room is!
No frills here. BUT the room is clean, the bed is SUPER comfy and it is half the price of other places in the area. The folks that own the place are polite and respectful. If you are on a budget and looking to get your moneys worth, this place will do the trick.
Reserved a room for Wednesday (12/20/2017) on the Days Inn website. Less than two hours later, our daughter got sick and threw up all over herself and the car. We called to cancel the reservations. The gal working the front desk was less than helpful saying no more than if you made the reservation online you need to cancel online. So, we did that not realizing that we were going to get charged for the room regardless. Called back to see if they would reverse the charges and the gal working the front desk and the manager booth told us that we'd have to take that up with the online site customer service. We called the customer service number and their response was that it was up to the discretion of the hotel's manager to reverse the charges. We called the hotel back with this information and even asked to them to still honor our reservation. They wouldn't do either. Don't give these crooks your money. We'll be disputing the charges with our bank.
Amazing place! We got the best breakfast including awesome Donuts! We also got..
- And amazing managers we were given the price of the rooms that they said we would get -
- Amazing Suite room with a Whirlpool and 2 Tv's -
- A awesome pool with chairs and tables! -
Days Inn Worthington is a US Lodging based in Worthington, Minnesota. Days Inn Worthington is located at 207 Oxford St, Worthington, MN 56187, USA.
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